I'm trying to install SP2 for SQL server2008 R2, but getting error that I can't find any solution, could anyone here please help? Thanks!
-Grace
below are the error messges:
--------------------------------
Detailed.txt:
9:37 Slp: Attempted to perform an unauthorized operation.
2012-12-12 11:29:37 Slp: The configuration failure category of current exception is ConfigurationFailure
2012-12-12 11:29:37 Slp: Configuration action failed for feature SQL_Engine_Core_Inst during timing MergeConfig and scenario MergeConfig.
2012-12-12 11:29:37 Slp: Microsoft.SqlServer.Configuration.Sco.ScoException: Attempted to perform an unauthorized operation. ---> System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.Sco.InternalRegistryKey.OpenSubKey(String subkey, RegistryAccess requestedAccess)
2012-12-12 11:29:37 Slp: --- End of inner exception stack trace ---
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.Sco.InternalRegistryKey.OpenSubKey(String subkey, RegistryAccess requestedAccess)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.Sco.SqlRegistryKey.OpenSubKey(String subkey, RegistryAccess requestedAccess)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.RegistrySettings.ProcessRegistryValue(ServiceContainer context, RegistrySetting registrySetting, ConfigActionScenario scenario, ReadFlags readFlags, IDictionary`2 propertyMap,
SqlRegistryKey keyHKLM)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.RegistrySettings.ReadSettings(ServiceContainer context, ConfigActionScenario scenario, ReadFlags readFlags, String machineName, IDictionary`2 propertyMap)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineSetupPrivate.MergeConfig(ConfigActionScenario scenario, EffectiveProperties properties, ReadFlags readFlags)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineSetupPrivate.Patch(ConfigActionTiming timing, Dictionary`2 actionData, PublicConfigurationBase spcb)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.SqlConfigBase.SlpConfigAction.ExecuteAction(String actionId)
2012-12-12 11:29:37 Slp: at Microsoft.SqlServer.Configuration.SqlConfigBase.SlpConfigAction.Execute(String actionId, TextWriter errorStream)
2012-12-12 11:29:37 Slp: Exception: Microsoft.SqlServer.Configuration.Sco.ScoException.
2012-12-12 11:29:37 Slp: Source: Microsoft.SqlServer.Configuration.Sco.
2012-12-12 11:29:37 Slp: Message: Attempted to perform an unauthorized operation..
2012-12-12 11:29:37 Slp: Inner exception:
2012-12-12 11:29:37 Slp: Exception: System.UnauthorizedAccessException.
2012-12-12 11:29:37 Slp: Source: Microsoft.SqlServer.Configuration.Sco.
2012-12-12 11:29:37 Slp: Message: Attempted to perform an unauthorized operation..
2012-12-12 11:29:37 Slp: Watson Bucket 1
Original Parameter Values
2012-12-12 11:29:37 Slp: Parameter 0 : SQL2008@RTM@KB2630458
2012-12-12 11:29:37 Slp: Parameter 1 : Microsoft.SqlServer.Configuration.Sco.InternalRegistryKey.OpenSubKey
2012-12-12 11:29:37 Slp: Parameter 2 : Microsoft.SqlServer.Configuration.Sco.InternalRegistryKey.OpenSubKey
2012-12-12 11:29:37 Slp: Parameter 3 : Microsoft.SqlServer.Configuration.Sco.ScoException@1211@1
2012-12-12 11:29:37 Slp: Parameter 4 : System.UnauthorizedAccessException@-2147024891
2012-12-12 11:29:37 Slp: Parameter 5 : SqlEngineConfigAction_patch_mergeconfig
2012-12-12 11:29:37 Slp: Parameter 6 : PATCH@MERGECONFIG@SQL_ENGINE_CORE_INST
2012-12-12 11:29:37 Slp: Parameter 7 : HKEY_LOCAL_MACHINE@SYSTEM\CurrentControlSet\Services\EventLog\Application\SQLCTR
2012-12-12 11:29:37 Slp: Parameter 8 : HKEY_LOCAL_MACHINE@SYSTEM\CurrentControlSet\Services\EventLog\Application\SQLCTR
2012-12-12 11:29:37 Slp:
Final Parameter Values
2012-12-12 11:29:37 Slp: Parameter 0 : SQL2008@RTM@KB2630458
2012-12-12 11:29:37 Slp: Parameter 1 : 0x48BB60BC
2012-12-12 11:29:37 Slp: Parameter 2 : 0x48BB60BC
2012-12-12 11:29:37 Slp: Parameter 3 : 0xD3BEBD98@1211@1
2012-12-12 11:29:37 Slp: Parameter 4 : 0xBB814387
2012-12-12 11:29:37 Slp: Parameter 5 : SqlEngineConfigAction_patch_mergeconfig
2012-12-12 11:29:37 Slp: Parameter 6 : 0x30CAD21E
2012-12-12 11:29:37 Slp: Parameter 7 : 0xFC67F835
2012-12-12 11:29:37 Slp: Parameter 8 : 0xFC67F835
2012-12-12 11:29:39 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_
2012-12-12 11:29:39 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
2012-12-12 11:29:39 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
2012-12-12 11:29:39 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Registry_SOFTWARE_Wow6432Node_Microsoft_Microsoft
SQL Server.reg_
2012-12-12 11:29:39 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Registry_SOFTWARE_Wow6432Node_Microsoft_Windows_CurrentVersion_Uninstall.reg_
2012-12-12 11:29:39 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Registry_SOFTWARE_Wow6432Node_Microsoft_MSSQLServer.reg_
2012-12-12 11:29:41 Slp: Attempted to perform an unauthorized operation.
2012-12-12 11:29:41 Slp: Watson bucket for exception based failure has been created
2012-12-12 11:29:41 Slp: Error: Action "SqlEngineConfigAction_patch_mergeconfig_Cpu64" failed during execution.
2012-12-12 11:29:41 Slp: Completed Action: SqlEngineConfigAction_patch_mergeconfig_Cpu64, returned False
2012-12-12 11:29:41 Slp: ---- Flush datastore cache before calling configuration action 'SqlEngineConfigAction_patch_validation_Cpu64'
----------------------
Summary.txt:
Overall summary:
Final result: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068119551
Exit facility code: 1211
Exit error code: 1
Exit message: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Start time: 2012-12-12 11:26:51
End time: 2012-12-12 11:33:30
Requested action: Patch
Instance MSSQLSERVER overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068119551
Exit facility code: 1211
Exit error code: 1
Exit message: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Start time: 2012-12-12 11:29:10
End time: 2012-12-12 11:33:25
Requested action: Patch
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\MSSQLSERVER\Detail.txt
Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.50.4000.0%26EvtType%3d0x48BB60BC%400xBB814387
Machine Properties:
Machine name: ELS44DB
Machine processor count: 1
OS version: Windows Server 2008
OS service pack: Service Pack 2
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered
Sql Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER Database Engine Services
1033 Standard Edition 10.50.1600.1 No
Sql Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER SQL Server Replication
1033 Standard Edition 10.50.1600.1 No
Sql Server 2008 R2
Management Tools - Basic 1033 Standard Edition
10.50.1600.1 No
Sql Server 2008 R2
Management Tools - Complete 1033 Standard Edition 10.50.1600.1
No
Package properties:
Description: SQL Server Database Services 2008 R2
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 2
KBArticle: KB2630458
KBArticleHyperlink: http://support.microsoft.com/?kbid=2630458
PatchType: SP
AssociatedHotfixBuild: 0
Platform: x64
PatchLevel: 10.52.4000.0
ProductVersion: 10.50.1600.1
GDRReservedRange: 10.0.1000.0:10.0.1099.0;10.0.3000.0:10.0.3099.0
PackageName: SQLServer2008R2-KB2630458-x64.exe
Installation location: e:\96f0b0b8b3fef796889ad7ca7f4a99\x64\setup\
Updated product edition:
Instance Edition
MSSQLSERVER STANDARD
User Input Settings:
ACTION: Patch
ALLINSTANCES: False
CLUSTERPASSIVE: False
CONFIGURATIONFILE:
ENU: True
FARMACCOUNT: <empty>
FARMADMINPORT: 0
FARMPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTANCEID: <empty>
INSTANCENAME: <empty>
PASSPHRASE: *****
QUIET: False
QUIETSIMPLE: False
UIMODE: Normal
X86: False
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121212_112650\SystemConfigurationCheck_Report.htm